For international orders, we'll refund your order if you cover the return shipping cost within the same 60-day window. Unfortunately, we can't offer return shipping labels for international returns at this time.
Yes we do! However, we tend to sell out of some styles quickly, so if you are looking to exchange an item, we recommend returning your items and then purchasing what you we're really looking for right away. We will process your refund within 10 business days after we receive your return.
CLICK HEREto begin your return if you are in the US. You'll be asked to identify your order number from the e-mail confirmation you received after purchase (not from the package slip that comes with your package) and eventually end up with a shipping label to smack on your package and send to us! Please return the original item(s) and follow the same process as you would with a return. Just make a note in the comments section of your return application of which pair you would like in exchange!
You're good to go - please send them to our company address below with a note explaining which pair you would like in return, your e-mail and return address. The person who gifted your Sunskis to you will never know, we promise.
Sunski ATTN: Exchange gift 1358 La Playa St San Francisco, CA, 94122
After you place your order, your shades will ship in 1-2 business days. If you order after business hours, please expect you order to process in 1-2 business days. If you order on the weekend, your order will process on the next business day. It's all about timing y'all.
We ship all US orders with USPS First-Class mail, so shipping usually takes 3-5 business days to arrive. If you are lucky enough to be in the San Francisco Bay Area, then you're shades will probably get to you sooner.
We have an option in checkout for UPS 2nd Day Air for an additional cost. Please note that these orders will be delivered 2 business days after the pickup day.
That being said, please take into account our warehouse processing time. Orders will usually ship 1 - 2 business days after the order is placed. For reference, If you place an order on Monday, it won't be getting to you on Wednesday, but more likely Thursday.
If you selected UPS 2nd Day air and want to make sure your glasses will arrive by a deadline, feel free to email us at firstname.lastname@example.org and we'll do our best to help you out!
Yep! International shipping is a flat $25 (except Canada - you'll be paying a $10 USD flat rate) so it is the same price to ship 1 pair or 10 pairs. We ship using UPS Mail Innovations and orders usually take 7 to 15 business days to arrive. Please keep in mind that shipping times can be shorter or longer depending on shipping or customs delays. UPS Mail Innovations is a service where the parcel is picked up by UPS, passed on to USPS, taken to another country, and finally handed off to the local postal carrier. Tracking information is provided, howevr once it leaves the United States the only update you may have is the hand-off at customs in your shipping country. So if you ahve little to no updates on your tracking, it's because of the shipping service. Thanks for your patience!
PLEASE NOTE: When you enter your address in checkout, you must type it in English.
Every country has varying tariffs and customs duties for importing sunglasses and it is the responsibility of the customer to be aware of their own sovereign government's schedule of customs duties, fees and taxes.
At this time, our store only accepts US dollars. Your card will be charged in USD and a conversion rate will be applied to your home currency
Please include correct telephone contact information in your order to ensure that you can be reached in the case of a customs issue.
Our lenses are made from tri-acetate cellulose (TAC). The tri-acetate cellulose core includes a solid polarization layer, and the lenses offer 100% full-spectrum UV protection, including UVA, UVB and UV400 wavelengths. The combination of polarization and UV protection allows for better and brighter vision without eyestrain. The dialectic mirror coating on some of our styles further blocks glare and makes you look really cool as well.
The Sunski frames are made of Polycarbonate plastic: a super flexible, lightweight material that's very resistant to breakage which is why we don't use other, heavier materials like acetate. Basically, you're set whether you're fresh water kayaking through class 4 rapids, or taking your pooch for a walk to you local farmers market. Just make sure the little fella doesn't get a hold of them! Sunskis have been know to become chew toys... but we honestly can't blame them.
We've got an easy fix: subsidized lens replacements! The Sunski lens kits are an easy, DIY way to keep your Sunskis looking and working their best. If your Sunski lenses have taken a tumble and are damaged, please visit our lens kit replacement page to purchase a discounted lens packet.
Unless you have an older version of our shades, you most likely won't be losing any screws that hold the frame together. We use a standard, 2 millimeter screw, so you can go to your local hardware store or pharmacy and get an eyeglass repair kit (about $2.50) that will contain the screws. It's definitely a handy thing to have around anyway!
To make sure your new lenses stay shiny and happy, here are some great care tips: if you take your Sunskis into the pool or the ocean, make sure to rinse them with freshwater before the end of the day (especially if they have a mirrored coating)! When salt and pool chemicals sit on the lenses for too long, they will start to eat away at the coatings and can damage the lenses. Also, make sure never to wipe dried salt off the lenses because it will act like sandpaper and scratch the mirror. Just a quick rinse is all you need to keep them looking sharp!
Although usually unnecessary, you can also use lens cleaners - just make sure you use the microfiber case that comes with the shades or a similar cloth, and not something more harsh like a paper towel.
We can definitely help you out with this. We've got stylists (a.k.a. our customer support guru) who can give a few suggestions on what may look best on you. Send us a selfie! If you're camera shy - that's okay - tell us if you have a smaller or bigger face and we can still give you some great suggestions.
Sunski currently does not have its own store, but we are sold at Hollister and Urban Outfitters across the world and in REI, Marine Layer and Sports Basement stores in the United States. We are based in San Francisco, so we have a few local shops that carry some our shades at the following stores: Dijital Fix, Alite Outpost, San Franpsycho and of course REI, Marine Layer and Sports Basement.